Shipping policy

At Addhee, every order is thoughtfully packed with care to ensure it reaches you in perfect condition. We strive to deliver your little one’s outfit safely and as quickly as possible.

Order Processing

  • Orders are processed within 1–2 business days after payment confirmation.
  • Every garment undergoes a final quality inspection before it is packed and dispatched.
  • Orders placed on weekends or public holidays will be processed on the next business day.

Dispatch Timeline

  • Orders are generally dispatched within 1–2 business days of order confirmation.
  • During new launches, festive seasons, promotional sales or other peak periods, dispatch may take a little longer. We appreciate your patience and understanding.

Shipping

  • We currently ship across India through our trusted courier partners.
  • Shipping charges, if applicable, will be displayed at checkout before payment.
  • Once your order has been dispatched, you will receive a shipping confirmation via Email and/or WhatsApp, along with your tracking details.

Estimated Delivery Timeline

Estimated delivery timelines after dispatch are:

  • Metro Cities: 2–5 business days
  • Other Cities & Towns: 3–7 business days
  • Remote Locations: 5–10 business days

Total delivery time is typically 3–7 business days from order placement for most locations. These are estimated timelines and may vary depending on your location and courier service availability.

Order Tracking

Once your order has been shipped, you will receive a tracking link via Email and/or WhatsApp, allowing you to track your shipment in real time until delivery.

Delivery Delays

While we work closely with our courier partners to ensure timely delivery, delays may occasionally occur due to circumstances beyond our control, including but not limited to:

  • Severe weather conditions
  • Public holidays
  • Natural calamities
  • Transport or logistics disruptions
  • High shipment volumes during festive seasons
  • Government restrictions or other unforeseen events

We appreciate your patience and understanding in such situations. If your order is delayed, please reach out to us on WhatsApp at +91 8147581372 or by email at addhee.in@gmail.com and we will follow up with our courier partner.

Incorrect Shipping Information

Please ensure that your shipping address, contact number and PIN code are accurate before placing your order.

Addhee will not be responsible for delays, failed deliveries or additional shipping charges resulting from incorrect or incomplete information provided by the customer.

Failed Delivery Attempts

Our courier partners generally make 2–3 delivery attempts. If the order cannot be delivered due to:

  • Incorrect or incomplete address
  • Customer unavailability
  • Refusal to accept the parcel
  • Failure to respond to courier communication

the shipment may be returned to us. If you wish to have the order shipped again, re–shipping charges will be borne by the customer.

Lost or Damaged Shipments

If your package appears to be lost in transit or arrives visibly damaged, please contact us within 48 hours of delivery, or of the expected delivery date in the case of lost shipments.

We will coordinate with our courier partner to investigate the issue and provide an appropriate resolution.

International Shipping

We currently deliver only within India. We look forward to offering international shipping in the future.

Need Assistance?

If you have any questions regarding your order, shipping or delivery, we’d be happy to help.

  • WhatsApp: +91 8147581372
  • Email: addhee.in@gmail.com